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We have updated our User Agreement and Privacy Policy.
Changes will be effective as of 25/10/2012. Translation in progress. You can review the new policies here

Loquo Website Privacy Policy

This Privacy Policy (hereinafter the "Privacy Policy") is applicable to the users of the http://www.loquo.com website (hereinafter, the "Website") and describes the way in which we process the personal data provided by our users.

We collect, store on filing systems, use and share these personal data in order to facilitate the functioning of the Website and maintain its security (see details below). In formal terms, Marktplaats BV, with taxpayer identification number 803.603.307.B.01, Registration number 28058712 and registered office at Wibautstraat 224-2, 1097 DN Amsterdam, The Netherlands, acting in its own name or by means of its subsidiaries, is the "Data Controller". By accessing the Website (and, in particular, by providing us with your personal data) you accept the conditions set forth in this Privacy Policy and give your consent for Marktplaats BV to process your data as described herein.

This Policy enters into force on 25/10/2012.

COLLECTION. All information published by users on this Website is, obviously, public. Our servers are located in the United States and the European Union. Therefore, by providing us with your personal data, you give your consent to their transfer and subsequent processing on our servers located in the United States, China and the European Union. We collect and store the following personal data on filing systems:

  • Email addresses, physical contact information and (depending on the service used) occasionally, bank details or mobile telephone numbers.
  • Computer records, statistics on page visits, traffic coming from and flowing to LoQUo, and advertising data (all using cookies - you can prevent the use of cookies via your browser at any time, although this may affect your use of certain functions of the website).
  • Other data, such as users' IP addresses and standard web log information (visitor counter).
USE. We use our users' personal data in order to:

  • Provide our services
  • Resolve disputes, collect rates and resolve technical issues
  • Promote secure trade and enforce our policies
  • Customise the user experience, improve our services, gauge user interest in our services and inform them of our services and news
  • Inform them of promotions, based on their preferences
  • Develop other activities for our users, which are described at the time of collecting the information.
ASSIGNMENT We do not sell or rent users' personal data to third parties for commercial purposes without their express consent. However, we may disclose their personal data in order to comply with a legal requirement, or for the purposes of enforcing our policies, answering claims relating to the infringement—via adverts or other contents—of the rights of third parties, or protecting the rights of any other person or the property or security thereof. We may also share your personal data with, or assign it to:
  • Members of the eBay Inc Group of companies—such as eBay or PayPal—, for the purposes of supplying joint content and services (such as registration, transactions or customer services), facilitating the prevention and detection of potentially illegal activities or violations of our policies, or making decisions regarding products, services and communications. The members of our group of companies will not use this information in order to send you commercial communications unless you have requested their services.
  • Service providers that help us with our internal operations.
COOKIES.Some pages of our Website use cookies, web beacons and third-party elements in order to assist you in your sale and purchase activities on our online platform. To protect your privacy, use of these tools is restricted. For more information on our privacy practices, see this Privacy Policy.

. About cookies: Cookies are small files that are stored on your hard drive. LoQUo uses both persistent cookies and session cookies to offer you services and help to increase the security of your account. Most cookies are session cookies, which means that they are automatically removed from your hard drive at the end of your session (when you log off or close your browser).

LoQUo uses cookies on certain pages of the Website in order to:

  • Reduce the number of times you have to enter your password during a session.
  • Provide information that is relevant to your interests.
  • Promote and build user trust and security.
  • Offer certain functions that are only available through the use of cookies.
  • Measure the effectiveness of promotions.
  • Analyse traffic to our Website.
Cookies that we use to promote trust and security: LoQUo uses cookies to help ensure that the security of your account is not compromised and to identify any irregular behaviour for the purposes of preventing fraudulent access to your account.

Your options with regard to cookies: Some of the functions that we offer are only available through the use of cookies. You can always reject our cookies if your browser permits this. However, if you reject cookies, you will not be able to take advantage of certain functions of the Website and you may be required to re-enter your password more frequently during a session.

Web beacons: A web beacon is an electronic image, called a single pixel (1x1) or clear GIF, which is located in the Website code. Web beacons are used for many of the same purposes as cookies. However, web beacons are also used to track traffic patterns of users between pages in order to maximise web traffic.

Use of cookies and web beacons by third parties: We may work with other companies that place cookies or web beacons on our pages. These service providers help us to operate our websites, for example, by monitoring and anonymously analysing the site. These companies are only permitted to use the information collected in order to provide us with these services, subject to contract, and not for their own purposes.

We do not permit the use of cookies or web beacons in third-party content (such as lists of articles) that appears on LoQUo. If you think a list may be collecting personal data or using cookies, please notify Customer Services.

USE OF LOQUO INFORMATION. Users may only use the personal data published on this Website to contact another user regarding a specific advert, and are not permitted to send unsolicited advertising or junk email or to collect the personal data of any person who has not authorised them to do so.

COMMUNICATIONS AND EMAIL TOOLS. The user consents to receive our commercial communications via email or any similar means, unless he informs us that he would rather not receive them. If you do not wish to receive commercial communications, simply follow the instructions provided in each communication.

Users may not use our website or communication tools to collect addresses, send spam or breach any of the conditions of our Privacy Policy. We may review or filter your messages, automatically or manually, in order to monitor malicious activities or prohibited content, but we do not store messages permanently. When users use our tools to send content to friends, we do not store the addresses on a permanent basis nor do we use them or disclose them for the purposes of sending commercial communications. Please contact Customer Services to report any spam mail sent by other users.

ACCESS, RECTIFICATION, CANCELLATION AND OBJECTION. Users may access, rectify or cancel most of their personal data or object to the processing thereof by reviewing their adverts. In order to review any personal data that cannot be consulted on LoQUo, users may contact the Data Controller: Marktplaats BV_-Privacy, Wibautstraat 224-2, 1097 DN Amsterdam, The Netherlands, or Customer Services (users are requested to correct any errors in their data). There may be a charge for processing requests for changes; under no circumstances will this exceed the amounts permitted by Law. We delete personal data when they are no longer required for the aforementioned purposes. We keep personal data, as permitted by law, for the purposes of resolving lawsuits, enforcing our policies and preventing malicious users from accessing the Website.

SECURITY. We use a number of tools (encryption, passwords, physical security measures) to protect our users' personal data from unauthorised access and disclosure; however, internet security measures are not unassailable, and we therefore make no guarantees in this respect.

GENERAL. We may update this policy at any time. Any such updates will take effect as follows: when the user uses the website or after fifteen (15) days have passed from the update, whichever occurs first. In the event that we or our related companies participate in a merger or acquisition, we may share the personal data of our users with another company; in any case, this Privacy Policy shall continue to apply. Please submit any questions regarding this policy to Customer Services.

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