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Data: Divendres, 6 de novembre de 2009 11:25
Hi, I´m an Australian/Swiss living in Barcelona and I´m looking for work as an English teacher. I have a Swiss passport and a NIE as well. I´m also happy to work in the call center industry again.
RESUME
Name: Marco Gerber
Telephone number: 661130872
Date of birth: 29 June 1965
Education:
November 2006 Griffith University, Brisbane, Australia
August 1993 Teacher training, Robinson Sprachschulen, Bern, Switzerland
Employment:
March 2009 Sydney, Australia
Managing accounts that are in arrears by contacting
members and organising a payment plan with them.
Receipting cheques and daily banking. Preparing and
verifying the accuracy of the salary deduction
authorities for the various education groups. Answering
queries from call centre consultants. Helping out in the
call centre when necessary. Writing letters to
members and answering their queries on the
telephone.
January 2007 - Debt Collection Officer, GE Finance, Sydney, Australia
July 2007
Contacting customers who are behind in their car loan
payments and making arrangements with them to
bring their payments up to date. Trying to track down
customers who have left their last known address.
January 2002 - Call centre consultant, Australian National Credit
July 2004 Union, Sydney, Australia
Taking loan applications over the telephone and
entering them into a database to be assessed. Also
enterting loan applications received via internet and
fax.
February 1999 - Call centre consultant, Suncorp, Brisbane, Australia
December 2001 Answering customer inquiries about home, conte
car insurance
Quoting on home, contents and car insurance, selling
insurance, cross and upselling other products.
Taking and assessing loan applications over the
telephone.
August 1993 - Language teacher/language teacher trainer
January 1999 Teaching English, German, French and Italian to people
of all ages and all levels.
Languages: English, German (both mother tongue), Spanish, French, Italian
some Catalan
