FRENCH AND GERMAN CUSTOMER SERVICE ANALYST (Gracia)

Date:  Tuesday, November 3 2009 17:50

COMPUTACENTER is Europe’s leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment.

Computacenter employ over 10, 000 staff providing IT advice and support to such major international organisations as AVIS, SONY, BMW and BT. Key to our international operations is our multilingual International Service Centre in Barcelona. Computacenter is an equal opportunity employer and welcomes diversity

If you wish to progress your existing career in IT or would like to embark upon a career in computers come to work with us as CUSTOMER SERVICE ANALYST

YOUR ROLE:
You will be providing service to the client via phone, web and e-mail: receiving requests and finding the solutions to them.


WE NEED:
-To be fluent in French and German

- To have a good level of English
-To be customer oriented
-To be good in communication and be a fast learner
-To be adaptable

WE OFFER:
-Only Monday to Friday - no weekends
-On-going training in IT
-Career path and progression
-Long term opportunities
-Innovative and challenging environment
-People focused management
-Working place based in the centre of Barcelona
-Free Spanish language classes given in company

YOU WILL LEARN
- How to fix existing problems with your computer
- How to become advanced user and prevent future problems
- How to help and advice friends and family members on their computer related issues