JOB TITLE

Customer Support Specialist

NATIVE FRENCH

+ ENGLISH + OTHER LANGUAGE

CITY (Location)

BARCELONA, Glories

Your tasks

• As a CUSTOMER SERVICE SUPPORT SPECIALIST you will have to be able to work in a constantly changing environment by supporting customer service inquiries/ needs via email and phone regarding services, information. 
• As a member of the Design, Sales and Services team you will have to show great communication skills, patience, abilities to provide appropriate solutions and organisational qualities.
• You will have to maintain a positive attitude, and must provide excellent customer services even when multi-tasking.

The company

• An American company specialized in online selling of high-quality graphic design and custom printing to small businesses and private costumers
• More than 12 million customers worldwide
• Their European subsidiary is based in Barcelona (22@
• International environment.
• Challenging job position.
• With a lot of possibilities for growth.

Requirements

• Native speaker language (French) is absolutely required, for both spoken and written communications
• Knowledge of other languages is a plus (except Spanish)
• Working level of English is a must
• High school diploma, a Bachelor's or technical school degree is preferred
• At least 1 year of customer service experience, particularly with a multi-channel customer service environment
• Familiarity with Internet browsers and computer-based systems
• Experience with graphic design and/or photo imaging design software is a plus
• Able to work in a constantly changing environment while maintaining a positive attitude, you must provide excellent customer service even while multi-tasking.
• Dynamism, good presentation, and motivation

Working Hours

• Monday to Friday
• 9am to 6 pm

Benefits

• Ticket restaurant (100€/month)
• •Sanitas (the company pays 75%)
• •50% discount of the Metro Card
• •Free Spanish lessons

Salary

     18.000€ gross a year

If interested please send us your CV to ngavier@talentsearchpeople.com or spascaline@talentsearchpeople.com or call  93.245.95.10 (ask for Sylvia or Noella)

Also you can check other offers visiting our website  www.talentsearchpeople.com