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» SWISS Customer Service Agent for COLT TELECOM
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Fecha: Viernes, 18 de julio de 2008 09:54
DESCRIPTION
- An Important multinational company requires service agents for their Swiss department to provide a contact point with the company’s customers.
KEY RESPONSABILITIES:
- Answer calls within agreed benchmark performance.
- Ensure customers request with maximum efficiency.
- Communicate both with internal and external customers to a consistently high standard
- Work with internal departments to ensure that faults are resolved within target times
- Respond to customer service enquieries and provide relevant information as necessary
- Resolve customer’s queries.
WE ARE LOOKING FOR:
- Degree certification or three year experience in Customer Service roles.
- Native Swiss German speaker
SALARY:
- 18.000 € - 21.000 € Gross/Year
