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Technical Support Analyst for International company (Barcelona)
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Fecha: Viernes, 10 de octubre de 2008 14:16
COMPUTACENTER is Europe’s leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment.
Computacenter employ over 10, 000 staff providing IT advice and support to such major international organizations as AVIS, SONY, BMW and BT. Key to our international operations is our multilingual International Service Centre in Barcelona.
If you wish to progress your existing career in IT or would like to embark upon a career in computers come to work with us as CUSTOMER SERVICE ANALYST
YOUR ROLE:
•To provide internal and external customers with 2nd level technical support by progressing service calls to a satisfactory conclusion
•Proactively research problems and give solutions
•Train and develop colleagues through direct feedback and coaching
WE OFFER:
•High training level in IT and customer care
•Career path and progression
•Competitive salary and team performance bonus
•Innovative and challenging environment
•People focused management
•Working place based in the centre of Barcelona
•Free Spanish classes in leading language schools
REQUIREMENTS:
•Minimum 2 years experience in technical support environment – Hardware and Software
•MCP or equivalent industry certification
•Basic understanding of ITIL Framework
•Customer care skills
•Fluently spoken and written English (any other European language will be an advantage)
•Logical demonstrable approach to problem solving
OPEN DAYS:
16 and 21st of October (any time between 15:00 and 19:00 hours)
C/Balmes 236, 7th floor
Barcelona
Come to meet us for a coffee. Bring your CV!
YOU ARE WELCOME TO SEND YOUR CV TO OUR E-MAIL BOX: isc.careers@computacenter.com
MySpace
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Coste red fija 1.28 € (IVA Incluido). Coste red móvil máximo 2.16 € (IVA Incluido)
- Enviando un SMS con el texto: DESTACAR B12050050 al 7393. Coste del mensaje 1.39 € (IVA Incluido)
- Con tarjeta de crédito, haciendo clic aquí. Coste 1.20 € (IVA Incluido)
- Con una llamada al 905 01 51 55. Selecciona la opción 2, siendo tu código de anuncio 0112050050.
Coste red fija 1.28 € (IVA Incluido). Coste red móvil máximo 2.16 € (IVA Incluido)
