Vacancy: Multilingual French Jr. Knowledge Engineer (barcelona- Centro-)

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Fecha:  Miércoles, 27 de agosto de 2008 15:48

Vacancy: Multilingual French Jr. Knowledge Engineer

Artificial Solutions is a multinational company that has developed the CSO (Customer Service Optimization) concept helping our clients to automate and optimize their customer service with the help of powerful multi-channel solutions. Our experienced teams help clients to increase their customer satisfaction and allow constant customer service, as well as reduce costs and increase the consistency and efficiency of customer support efforts by optimizing available channels (web, chat, email, SMS, phone, etc).

Our analysis and development focus on directing inquiries towards the most beneficial service channel and partly or fully automating each channel while still allowing the client to express his questions using natural language. Artificial Solutions was named by Market500.eu in 2007 one of the Fastest Growing Companies in Europe. We currently have offices in Barcelona, Stockholm, London, Hamburg, Paris, Madrid, Copenhagen, Amsterdam, Milan, Lille and Ljubljana. We are constantly expanding with new openings expected soon in Japan and the United States. Artificial Solutions has developed projects for public and private sectors with clients in more than 20 countries. Among its main clients are: IKEA, Tele2, DKV, Telenor, SAS, E-ON and others.

Multilingual French Jr. Knowledge Engineer

As a Knowledge Engineer you will work with a combination of linguistic and technical tools for building natural language based solutions: Virtual Dialogue Agents. The position of Junior Knowledge Engineer includes:

·          Working with grammar of your native language, as you will be responsible for coding and improving your language knowledge base and producing projects of your own language, using our methodology and tools.

·          Being involved in all parts of the development processes and technical tasks within Knowledge Engineering, from analysis and design to implementation and testing.

·          Working with technical Knowledge Engineering methodology, standards and quality assurance.

·          Collaborating in project workshops, help with marketing material and presales actions, and have some client contact.

 To be a successful candidate you have initiative and always willing to learn more, you are organized as well as a good team player who enjoys fast changes. Your work is well structured and thoroughly documented.

 What we offer:

·          Young, outgoing, flexible and international work environment

·          Excellent career opportunities in a fast growing international company

 Academic Background:

·          Degree in Dialog Systems, Science, Linguistics, Linguistic Engineering, Translation, IT, Business or Communications

 Work experience:

·          Not required

 Minimum Requirements:

·          Native French with 1 more European language (Spanish, Catalan, Basque, Italian, Russian, Polish, Czech, Slovakian, Slovenian, Chinese (Mandarin), Japanese, Swedish, Finnish, Norwegian, Danish, Estonian, Latvian, Lithuanian)

·          Good command of English

·          Creative language/writing/logical skills

·          Some IT/Dev experience and interest as an advanced user

·          Residence and work permit in Spain

 Other preferred requirements:

·          Command of other languages is highly appreciated

·          Experience in Web Development

·          Genuine interest in how people communicate with each other and how they behave on the Web

Resultados en otras ciudades: Empleo, Prácticas

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